At WebHolics, we strive to ensure customer satisfaction with our digital products and services. Please review our cancellation and refund policy before making a purchase.
1. Cancellation Policy
Since WebHolics provides digital products and services, order cancellations are not possible once the payment is processed. If you have any issues with your order, please contact us via our contact form at https://webholics.org/contact.
2. Refund Policy
We offer a 14-day money-back guarantee for eligible products under the following conditions:
- Refund requests must be made within 7 days of purchase.
- Refunds will be processed only if the product or service fails to function as described, and our support team is unable to resolve the issue.
- Refunds will not be provided for:
- Change of mind or incorrect purchase.
- Compatibility issues with third-party plugins, themes, or hosting environments not listed in our compatibility guidelines.
- Failure to understand the product’s functionality before purchasing. We encourage users to review the documentation and demo before making a purchase.
- Refund requests must be submitted via our contact form at https://webholics.org/contact with a clear explanation of the issue.
- Approved refunds will be processed within 7-10 business days to the original payment method.
3. Shipping/Delivery Policy
WebHolics offers digital products and services that are delivered electronically. Upon successful payment, customers will receive access credentials or download links via email. If you do not receive your access details within a few minutes, please reach out via our contact form at https://webholics.org/contact.
4. Modifications to the Policy
WebHolics reserves the right to modify this cancellation and refund policy at any time. Any changes will be updated on our website.
For any queries, please contact us via our contact form at https://webholics.org/contact.